Mental Health Advisor
Bangalore, India
Job Title: iDare Mental Health Advisor
Work Location: Bangalore
Qualification: Master's Degree (Counselling/Psychology)
Experience: 2 to 5 years
Department: Support Department
Role Overview:
As the Mental Health Advisor at iDare, you will serve as the primary point of contact for users experiencing distress, offering guidance and support through calls and chats on the iDare app. Leveraging your background in psychology or social work, you will play a crucial role in assisting and guiding users going through challenging situations, preventing rights violations and abuse. Your dedication to this mission will be pivotal in creating a safer and more supportive environment for our community members..
About Us:
At iDare, we are more than just a company; we are a movement dedicated to empowering individuals to recognize, prevent, cope with, and fight against abuse. As India's first holistic and intersectional mobile application, we prioritize creating a safe and supportive environment where healing and wellness can flourish. We're looking for a dynamic HR & Admin Executive to join our team in Bangalore and contribute to our growth journey.
Responsibilities:
1. To assist Application user cases relating to abuse, mental Health and trauma on voice and non-voice (call and chats) on iDare Platforms
2. Conduct User Assessments: Perform comprehensive assessments of individuals' needs, including evaluating symptoms, identifying risk factors, and formulating customised plans.
3. Crisis Intervention: Provide immediate support and intervention for individuals experiencing distress, including assessing for safety, facilitating de-escalation, and coordinating appropriate referrals for further care if necessary.
4. Education: Educate clients and their families about rights violation, mental health conditions, treatment options, coping strategies, and community resources available to support their well-being.
5. Collaborate with Multidisciplinary Team: Work closely with other Team members to ensure comprehensive and coordinated care for clients. Including but not limiting to creating content
6. Maintain Documentation: Keep accurate and up-to-date records of client assessments, progress notes, and interventions in compliance with confidentiality and privacy regulations.
7. Continuous Professional Development: Stay informed about current developments in the field, participate in ongoing training and professional development activities, and pursue opportunities for growth as appropriate.
8. Promote Awareness: Engage in outreach efforts to raise awareness about Abuse, Trauma, Mental health to reduce stigma, and advocate for the importance of holistic wellness.
9. Engage with clients professionally while actively listening to their concerns.
10. Manage queries and provide support to users in situations of distress
Requirements:
1. Master’s Degree in Psychology or Counselling
2. Flexible to work in rotational shifts.
3. Maintain typing speed of 30-35 words per minute with 90% accuracy.
4. Demonstrated ability to empathize with individuals who have experienced abuse or injustice, and to provide compassionate support and understanding.
5. Deep understanding of the importance of mental health and well-being, and a commitment to promoting mental health awareness and support.
6. Active Listener
7. Proficient in Google Docs, MS Office Suite, and email communication.
8. Willingness to travel occasionally.
9. Collaborative team player.
10. Structured and conceptual approach to work.
11. Excellent communication skills, both written and verbal. Knowledge of Kannada and/or other regional languages is an added advantage.
12. Strong organizational skills and attention to detail.
13. Ability to multitask and prioritize tasks in a fast-paced start- up environment.
14. Proactive mindset with a commitment to continuous improvement.
15. We prioritize values such as kindness and empathy
Why Join Us:
1. Opportunity to work in a dynamic and innovative environment.
2. Competitive salary and benefits package.
3. Room for growth and professional development.
4. Joining a team dedicated to making a positive difference in society, where you'll have the chance to pioneer innovative solutions in addressing and combating abuse.
iDare is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
If you're looking to be part of something meaningful, to work in a supportive and inclusive environment, and to make a tangible impact on society, then iDare is the place for you. Join us in our mission to build a safer and healthier world for all
Apply Now